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kevinderby
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TIVO box doesn't work unless unplugged and re-plugged each time

My TIVO box doesn't give me a TV picture when I switch it on. To get a picture I need to switch off at mains and then back on. This has been happening for a couple of weeks now. irritating to have to wait 10 mins for TIVO to re-boot each time I want to watch TV.

Any suggestions.

Impossible to get through to anyone on the phone. menu just takes me through to testing the TV service which obviously isn't the problem and there is no option to speak to anyone. Very frustrating.

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Re: TIVO box doesn't work unless unplugged and re-plugged each time

Hi kevinderby

 

Welcome to the Community, I'm massively sorry to learn about the problems you're experiencing with your TiVo box at the moment.

 

I've located your account and run some tests on the set top box from our end and we're not detecting anything unusual.

 

Can you talk me through how you've got your TiVo set up / plugged into the TV? Have you tried an alternate HDMI input / cable?

 

Look forward to hearing from you

Craig


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