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AlanMac1
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TIVO box changed but no Live TV on laptop now

Just had my TIVO box changed as it was doing weird things but now I have no Live TV on laptop.

Any Ideas?  I assume it is because the Box name in My Tivo Box has changed?

 

I am at home and can sign into VMTV and see the Live channels but when I click on "watch" any channel I get the waiting symbol going around for ever - any ideas?

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ozsat
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Re: TIVO box changed but no Live TV on laptop now

May be worth retrying tomorrow -  it takes up to 24 hours for a new TiVo to register fully on the account.

==================================
V6 TiVo (with MRS)
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AlanMac1
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Re: TIVO box changed but no Live TV on laptop now

It got installed last week!!!!

 

btw - I got Tv Anywhere to work but not TV Live

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Forum Team
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Re: TIVO box changed but no Live TV on laptop now

Hi AlanMac1,

 

Thanks for your post and apologies to hear you've not been able to watch Live TV since your TiVo® box was swapped over. 

 

When trying to view the live stream of the channels, what error message comes up?

 

What OS is your laptop running? 

What browser are you using? 

Make sure your Adobe Flash is completely up to date. 

 

Let us know so we can help Smiley Happy

 

Thanks,

Kath_F
Forum Team

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AlanMac1
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Re: TIVO box changed but no Live TV on laptop now

What OS is your laptop running?

OSX El Capitan What OS is your laptop running?

What browser are you using?
Safari Version 9.0.3

Make sure your Adobe Flash is completely up to date.
All up to date

Still nothing
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Forum Team
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Re: TIVO box changed but no Live TV on laptop now

Hi AlanMac1,

 

Sorry that you have been experiencing a problem with viewing Live TV via TV Anywhere and for the delay in getting back to you.

 

Thank you for sending the requested details. I have reset your TV Anywhere settings on the server, are you still experiencing the same problem on your laptop? If you are, what error are you getting?

 

Please let me know,


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