Yesterday after noon I received 2 3mails saying that my problem had been fixed. My Tivo box is now working really well and the slowness has totally gone away
Can anyone tell me where to get the details behind these messages as I don't know how.
YOU HEARD IT HERE FIRSY
You have asked us to keep you up to date on the problem which is affecting your TV service(s).
Fault Ref: F004730075
This problem has now been fixed.
Fault Ref: F004735338
The Virgin Media Team
P.S. We don't pick up emails from this mailbox, so please don't reply to this email address.