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jonathanlouis
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TIVO CHANNELS GO BLANK WHEN THEY TRANSMIT

WHEN I FLICK THROUGH THE CHANNELS I WANT TO WATCH THEY GO BLACK BEFORE THEY TRANSMIT ON THE TV ITS LIKE THEY GIVE A BLANK SPACE WHEN THEY TRANSMIT LIKE GOLD YESTERDAY I WENT ON GOLD 124 AND IT WENT OFF AND WENT BLANK FOR A COUPLE OF MINS BEFORE IT TRANSMITTED THEY SEEM TO BE HAVING TROUBLE TRANSMITTING IVE CHECKED THE SERVICE STATUS PAGE THERE IS A TV FAULT DOWN BUT ITS STATING ON DEMAND TROUBLE NOT CHANNEL TROUBLE CHEERS JONNI

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jonathanlouis
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Re: Tivo online led looks dull fading

when i looked at the box the green light next to the red which means off is looking very dull and fading when i step away from the box you can hardly see the green light and when i come forward it still looks dull where as before it looked very bright but it could be down to the sun shining in the room which could make a difference many thanks from jonni

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Re: Tivo online led looks dull fading

Hi Jonathanlouis,

 

Thanks for coming by Smiley Happy  I'm sorry to hear that you're experiencing this disruption with your TV service.

 

How are things looking today?  Are you still getting the flashing online light?

 

If so, give me a shout and I'll be happy to check further for you  Smiley Happy

 

Keep me posted.


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jonathanlouis
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Re: Tivo online led looks dull fading

cheers collette it still looks poor it looked much brighter before i had it installed its not flashing but it still looks dull 

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Re: Tivo online led looks dull fading

Thanks for your reply Jonathanlouis,

 

I have carried out some checks with your box remotely, and signal wise all look s super.

 

Is the service working ok now as well?  

 

It is an odd one that the light has become duller then previously.  If you can let me know if you've had any further disruption to the service working I will be able to look into this further for you Smiley Happy

 

Cheers.


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jonathanlouis
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Re: Tivo online led looks dull fading

cheers collette thats great thanks for that info

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Re: Tivo online led looks dull fading

Anytime Smiley Happy

 

We're always here if you need us.

 

Cheers.


Tech fan? Have you read our Digital life blog yet? Check it out


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jonathanlouis
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Re: Tivo online led looks dull fading

hi collette i have noticed the tv channels wasnt transmitting as well they seem to go blank when i tune in to them after i press ok on tv guide

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Re: Tivo online led looks dull fading

Hi jonathanlouis,

 

Thanks for your update.

 

I've responded to your private message. I'm going to let Huw_B take the lead on this as I know you've been dealing with him. Please keep him posted about this issue too.

 

Please let me know how you get on.

 

Thanks


Rich
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