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Registered: ‎19-10-2016
Message 1 of 5 (127 Views)

TIVO BOX

My Tivo box keeps making a scratching noise .  Virgin couldn't help.

is there a quick fix for this?

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Fibre optic
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Registered: ‎12-02-2017
Message 2 of 5 (86 Views)

Re: TIVO BOX

How long have you had the box? Has the noise just started? Only reason I ask, is because the TiVo boxes are far from silent but I wouldn't say a scratching noise is normal.

Probably is a faulty hard drive but I need the above clarifying before I can advise further.

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TV: XL TV + Sky Sports (V6 & V+ HD)
Broadband: VIVID 100
Phone: Talk Unlimited
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Registered: ‎19-10-2016
Message 3 of 5 (66 Views)

Re: TIVO BOX

Thanks for your post av-

The noise sounds like the hard drive is askew. 

I think we've had this box about 5 years, and its used every day

Sometimes a knocking sound - sometimes nothing

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Fibre optic
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Registered: ‎12-02-2017
Message 4 of 5 (64 Views)

Re: TIVO BOX

No problem. Almost certainly a failed hard drive.

Call up and ask them to run their tests. They may be able to see an issue from their end. If not, insist an engineer comes out or they post you a new one anyway as it's making a loud noise that wasn't present when you first got it.

Keep us posted.

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TV: XL TV + Sky Sports (V6 & V+ HD)
Broadband: VIVID 100
Phone: Talk Unlimited
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Message 5 of 5 (24 Views)

Re: TIVO BOX

Hi mickatwillow,

Thanks for coming by and welcome to the community. Smiley Happy

I can see you've been in touch with us since you last posted so I hope all is ok now?  We're here to help so let us know how you're getting on.

Collette.


Tech fan? Have you read our Digital life blog yet? Check it out


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