My Tivo box keeps making a scratching noise . Virgin couldn't help.
is there a quick fix for this?
How long have you had the box? Has the noise just started? Only reason I ask, is because the TiVo boxes are far from silent but I wouldn't say a scratching noise is normal.
Probably is a faulty hard drive but I need the above clarifying before I can advise further.
Thanks for your post av-
The noise sounds like the hard drive is askew.
I think we've had this box about 5 years, and its used every day
Sometimes a knocking sound - sometimes nothing
No problem. Almost certainly a failed hard drive.
Call up and ask them to run their tests. They may be able to see an issue from their end. If not, insist an engineer comes out or they post you a new one anyway as it's making a loud noise that wasn't present when you first got it.
Keep us posted.
Thanks for coming by and welcome to the community.
I can see you've been in touch with us since you last posted so I hope all is ok now? We're here to help so let us know how you're getting on.
Tech fan? Have you read our Digital life blog yet? Check it out