I have had my tivo for 4 or 5 years now and been very pleased with it. Up until now. Every recording we have stutters to some degree and some play so far then just stop. Have tried everything but the problem persists. Does anyone have any suggestions?
if you don't have the same stuttering on live TV then it's likely that your hard disk is on its way out.
watch as much as you can as an engineer swapping out your TiVo is on the cards.
a VM rep will be along eventually but if you want to get this sorted as soon as it's best to call in, they can check your signal level (what would be causing the stuttering while watching live TV) or get an engineer book for a swap out.
I also had stuttering around the start of the year and, having a box that is nearly five years old, I suspected an HDD issue. The box was checked by a member of the Forum team and no signal issues were found but it was agreed that an engineer visit was advisable.
The engineer discovered that my signal was slightly out of sync and adjusted it. Since then the stuttering has disappeared and I am keeping my fingers crossed.
I had also noticed that my box had slowed down and, together with other issues, I had been suspicious that there was a local network problem. All of a sudden, a couple of weeks after the engineer visit, all of the issues that I had been concerned about disappeared. My box also seems to be responding much faster.
Nice to be able to post again, after their mistake (removed by the Censorship team). ¡No Pasarán!
Hi Virgin support, i have the same issue with my old virgin recording box. it only happens on playback of the recorded items otherwise seems fine. We're talking stuttering & loosing sound. Please assist? Thanks.