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Dankable
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Stuck on starting up screen

When turning on my TiVo box on I am presented with the starting up screen but it get stuck on that screen and never carries on. Need help,does anyone have any suggestions to sought this out.

Also how do I contact Virgin with out ringing them.

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Re: Stuck on starting up screen

Hello Dankable,

 

Welcome to the community.

 

I have been able to locate your account and I can see this issue was being affected by a fault in the area which has now been fixed so can I just confirm whether you still have the same fault or if its resolved for you?

 

Looking forward to hearing from you

Rose
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Dankable
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Re: Stuck on starting up screen

Still have the same fault going to ring virgin media again and book a enginer.

 

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Re: Stuck on starting up screen

Okay no problem, I can see a technician has been booked for this so let me know how you get on or if you require any further help after your visit.

 

Kind regards

Rose
Forum Team


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