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Awsedr
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Stuck on start up page

My tivo box is stuck on the start up page.

All relevant cables are plugged in

The three lights on the left are green (power, the heart and the wireless icon)

With the four box symbols on the right, (from left to right) no light, red light, red light, blue light
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Awsedr
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Re: Stuck on start up page

Ok, I finally managed to move on from start up page to reset by holding down up and down arrows simultaneously. In reset the problem was diagnosed as "expired smart card". How can my smart card be expired? How do I go about getting a new one?
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Re: Stuck on start up page

Hi Awsedr,

A warm welcome to the community Smiley Happy

I'm sorry to hear that your TiVo® isn't working.  I can see you have an engineer booked to call round and fix this issue for you.  It would be great if you could let me know how you get on after our engineer visits.

I'm here to help if you need me for anything.

Collette Smiley Happy


Tech fan? Have you read our Digital life blog yet? Check it out


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