Ok, I finally managed to move on from start up page to reset by holding down up and down arrows simultaneously. In reset the problem was diagnosed as "expired smart card". How can my smart card be expired? How do I go about getting a new one?
I'm sorry to hear that your TiVo® isn't working. I can see you have an engineer booked to call round and fix this issue for you. It would be great if you could let me know how you get on after our engineer visits.
I'm here to help if you need me for anything.
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