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Tracyh77
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Starting up

My Tivo box keeps restarting itself and then getting stuck on the start up screen. Ive pulled the plugs and left it a while. But its still doing this an hour later. Any ideas people?
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Parrotperson
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Re: Starting up

I'm afraid it's probably dead. Phone for a new one 

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Forum Team
Forum Team
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Re: Starting up

Hi Tracyh77

 

Welcome to the Community, I'm so sorry to learn about the problems you're experiencing with your TiVo box lately.

 

I've been able to locate your account and run some tests on the set top box from our end for you, we're detecting some errors with the box and I'd like to arrange for a member of the team to come and take a closer look, if you're available?

 

I've sent you information regarding this in a private message, which you can view by clicking the envelope on the top right of this page. I'm sorry again for the inconvenience you're experiencing, we're looking forward to putting it right.

 

Talk soon

Craig


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