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ianwire
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Starting up... screen

I was part way through watching a recorded programme and it froze (as it usually does multiple times a programme) but now all it says is Starting up... I've tried switching on and off, pressing buttons and rebooting etc but nothing is working!

Please help!!

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Parrotperson
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Re: Starting up... screen

That's because in doing all those things your box was trying to tell you it was dying. If you'd phoned it in earlier you may have a replacement by now. It's dead now I'm afraid. 

Phine 150 free from a virgin phone or 03454541111

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Forum Team (Retired) BenD_H
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Re: Starting up... screen

Hi Ianwire Smiley Happy

 

Thank you for coming in for the first time, welcome into the Community.

 

I am sorry to read that there's been some issues on the starting up, there is an ongoing issue with signals on the service that has resulted in local area outage. I have included information below:-

 

Est review date:     18/10/16

Outage reference: F004804444

 

I appreciate your patience in this disruption and the engineers are already on site trying to resolve this issue.

 

Keep in touch.

Ben 


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