Menu
Reply
  • 1
  • 0
  • 0
Davesuperblue
Joining in
122 Views
Message 1 of 4
Flag for a moderator

Start up

Just come back from holiday and now can't start my TiVo box keeps defaulting to a blue light help

0 Kudos
Reply
  • 1.2K
  • 34
  • 68
jonathanlouis
Knows their stuff
90 Views
Message 2 of 4
Flag for a moderator

Re: Start up

my advice is to leave the box alone and dont touch any buttons its telling you it needs fixing maybe its offline or fault the team will investigate this issue and test the box they know how to sort it my advice is to leave alone untill help arrives thanks davesuperblue jonni   forum team member #tivo helper you could put the box in more trouble if you dont understand the fault thanks its possibble its a fault or offline

0 Kudos
Reply
  • 1.2K
  • 34
  • 68
jonathanlouis
Knows their stuff
61 Views
Message 3 of 4
Flag for a moderator

Re: Start up

Can the forum team answer davesuperblue faults with tivo offline blue light needs fixing
0 Kudos
Reply
  • 5.46K
  • 151
  • 398
Forum Team
Forum Team
50 Views
Message 4 of 4
Flag for a moderator

Re: Start up

Many thanks for your post Davesuperblue and I hope you had a lovely holiday! Smiley Happy

 

Apologies for the fault experienced. Smiley Sad

 

I've managed to locate your account and there does appear to be an area fault listed relating to this under the ticket reference of F004910206 with a review set for tomorrow late afternoon.

 

Please feel free to get back to us tomorrow should you require a further update regarding this.

 

Thanks also to @jonathanlouis for helping out!

 

Nat_J


Who's who? Find out more about our community members. Good folk to know


0 Kudos
Reply