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Start up screen

Hi, my virgin box is stuck on the 'starting up' screen. I have a solid blue light and a red flashing light any ideas what is going on? Or what I could do? TI

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Forum Team (Retired) BenD_H
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Re: Start up screen

Hi Chloe1990,


Thank you for your post, welcome back Smiley Happy


I'm sorry to hear about the Start-Up screen here, I'd love to help but have been unable to view the account. I'll need some additional information to access your account and run some preliminary checks.

I've sent you a 'Private Message', you can find this by clicking on the little blue envelope near the top right of the page.
Get back to me when you can.



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