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MichelleT
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Sound issues with playback

I am getting sound quality issues when viewing recorded programs. The sounds appears to stall, echo and skip for the first 5 seconds after i press play. It doesn't appear to happen on live TV, just on play back when we initially start or once we have fast forwarded and wish to start watching again. 

Someone has mentioned there may be an issue with the TiVo hard drive but i would appreciate some help in sorting the problem. Our box is now 4 and a half years old so maybe it's an age issue?

Has anyone else had this issue happen to them?  Or can someone please advise if there is something i can do to sort this?

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Re: Sound issues with playback

Hi MichelleT,

A warm welcome to our community Smiley Happy

I'm sorry to hear that you're experiencing sound issues on the recordings, I'd like to help check this out for you.  Currently I have not been able to locate your account, I'd like to request further details via a private message if that's ok?

Look for the  icon above.

Collette Smiley Happy


Tech fan? Have you read our Digital life blog yet? Check it out


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