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andyjw
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Sound drop outs

Service has been unwatchable again tonight due to constant sound drop outs.  This is affecting both live TVs and TiVo recordings.  Have tried changing the sound settings, no difference.  Any ideas anyone?

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Re: Sound drop outs

Hi andyjw,

 

Welcome to the Community!

 

Sorry to hear you're having trouble with your sound.

 

I've run a diagnostic on your box and I can see an issue with the input signal that's likely causing the issue. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange for a technician to sort it out.

 

Look forward to hearing from you! Smiley Very Happy

 

Josh


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