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Gentd1
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Sound drop out

Tivo intermittent sound drop out. Resetting the box fixes it for a short time but it comes back next day.
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Re: Sound drop out

Hi Gentd1,

 

Welcome to the Community!

 

Really sorry to hear you're having trouble with your sound.

 

Can you check the HDMI lead at the back of your TiVo® to make sure it's not loose or faulty. Are you using a sound system or are you connected directly to the TV? Does the picture break up at all or is the issue just with the sound?

 

Look forward to hearing from you! Smiley Very Happy

 

Josh


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Gentd1
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Re: Sound drop out

Hi thanks for reply.
I checked the leads and seem fine. I am using a yamaha sound base. The sound only drops out when using tivo.. firestickand blu rays are fine trough the same sound system. I dont experience picture problems. Also if i prrss source on tv remote and switch to blu ray player then back to tivo the sound drop out stops until maybe the next day.
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Re: Sound drop out

Hello Gentd1,

 

Thanks for getting back to us with this information.

 

Since you have mentioned that you're using a soundbar I would just like to know if you experience this problem with the sound coming out of the television instead?

 

Speak to you soon

Rose
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