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nc123450
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Sound cutting out

The sound is always cutting out on the Tivo box on the HD channels both on watching tv and on the recording.

I have also noticed that the menu functionality is very slow and pages take a long time to load. For example loading My Shows or Guide. Also cannot watch via Iplayer through Tivo as it just buffers. If I watch direct through the smart tv it is OK

This has been going on for months.

  I am paying a lot of money a month for a sub standard service

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Re: Sound cutting out

Hello nc123450,

 

Thanks for posting and I'm sorry to hear this is happening with your TiVo®.

 

From the description you've given of what's happening I would like to arrange for someone to take a look at this for you so if you click on the purple envelope at the top right of the screen you will see a message waiting for you with further information.

 

Kind regards

Rose
Forum Team


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