Menu
Reply
  • 1
  • 0
  • 0
Mrspfbutler
Joining in
96 Views
Message 1 of 3
Flag for a moderator

Sound but no picture?

After some help if poss, have sound but no picture! 

Tried to reset the box & also tried a new hdmi cable but no joy.

Ran a text on VM website but no joy so called but was put in 20 min queue. 

Anyone any other ideas I can try?

 

thanks 

0 Kudos
Reply
  • 5.06K
  • 180
  • 309
Forum Team
Forum Team
58 Views
Message 2 of 3
Flag for a moderator

Re: Sound but no picture?

Hello Mrspfbutler,

 

Welcome to the community Smiley Happy

 

I have located your account and I can see a technician has been booked for this so please let us know how you get on.

 

Kind regards

Rose
Forum Team


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
  • 58
  • 0
  • 2
Targetshooter
On our wavelength
39 Views
Message 3 of 3
Flag for a moderator

Re: Sound but no picture?

I have same problem. No picture only sound on Utube, iPlayer. Netflix will not start at all. It hub works OK.  Sometimes get pink screen when first switching on. Already had a technician visit on 15/3/17.

0 Kudos
Reply