On starting up or switching channels either our sound or the picture disappears. The Box is linked via HDMI cable and the TV is a SONY Bravia ( about 4 years old).
The menu is always on show, no problems there.
Any help appreciated --getting a bit frustrated having to restart the this a few times a day.
Thanks for posting
This is something I would like to get one of our engineers out to check so if you click on the purple envelope at the top right of the screen you will see another message from me with appointment times.
Speak to you soon
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