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stigjones
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Smart Card Invalid

I have just turned on my extra box in my bedroom and it is saying my smart card is invalid, I haven't used it for a while could this be the problem also how do I get it reactivated, This happens quite regular is it because I hardly use my TV upstairs???

Regards.
Marc
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Re: Smart Card Invalid

Hi Marc, 

 

Thanks for your post and apologies for the issues you are currently having with your TiVo® and the smartcard. 

 

I've taken a look at things from this end and have needed to refer this over to another colleague of mine. 

 

All I ask is you keep your box on so we can sort this Smiley Happy 

 

Thanks, 

Kath_F
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