Menu
Reply
  • 59
  • 0
  • 1
Johnny1983
Dialled in
237 Views
Message 1 of 5
Flag for a moderator

Slow tv guide loading on tivo

Hey Virgin
My tivo is slow loading tv guide when first started up from standbye. I've spoken to your customer service tech team. They've gone through their steps with me. I've even done a reboot. It's still slow loading when first started from standbye? Do the processors need to warm up for it to function properly?
0 Kudos
Reply

Helpful Answers
  • 6.68K
  • 262
  • 485
Forum Team
Forum Team
272 Views
Message 4 of 5
Flag for a moderator
Helpful Answer

Re: Slow tv guide loading on tivo

Hi Johnny,

 

There is also an option to turn off power saving to prevent to box from going into standby. To do this just go to Home, Help and Settings, Settings, Devices then Power Save Settings.

 

If you do get any issues with the box just give me a shout.

 

All the best Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out



All Replies
  • 6.68K
  • 262
  • 485
Forum Team
Forum Team
165 Views
Message 2 of 5
Flag for a moderator

Re: Slow tv guide loading on tivo

Hi Johnny1983,

 

Welcome to the community!

 

The TiVo® box can take up to 30 seconds to warm up after it's been in standby. This is quite normal.

 

If it's taking 2 minutes or more to load up from standby then we'd need to take a look at it.

 

Hope this helps!  Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


  • 59
  • 0
  • 1
Johnny1983
Dialled in
156 Views
Message 3 of 5
Flag for a moderator

Re: Slow tv guide loading on tivo

Yeah thank you for advice. It probably takes around that length of time. Just seems longer.
0 Kudos
Reply
  • 6.68K
  • 262
  • 485
Forum Team
Forum Team
273 Views
Message 4 of 5
Flag for a moderator
Helpful Answer

Re: Slow tv guide loading on tivo

Hi Johnny,

 

There is also an option to turn off power saving to prevent to box from going into standby. To do this just go to Home, Help and Settings, Settings, Devices then Power Save Settings.

 

If you do get any issues with the box just give me a shout.

 

All the best Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


  • 59
  • 0
  • 1
Johnny1983
Dialled in
147 Views
Message 5 of 5
Flag for a moderator

Re: Slow tv guide loading on tivo

Thank you 😎
0 Kudos
Reply