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cda2212
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Slow TiVo

I notice that VM posted 2 weeks ago about the TiVo box being very slow, yet when I spoke to customer services a few weeks ago highlighting this issue they told me nothing was wrong and if I wanted to speed it up I should press the up and down button... very odd, unsurprisingly that didn't work!!

I am waiting minimum 10 seconds at a time switching between screens, which is absolutely unacceptable. I am about to check the 'Trending' section for updates again and if I find one that states this issue as 'resolved' I think I'm going to move to Sky. TiVo/ VM don't seem to be providing a very good service anymore.

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Parrotperson
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Re: Slow TiVo

This. http://community.virginmedia.com/t5/Virgin-Media-TiVo-service/Slow-TiVo/td-p/3195456

It wont be anytime soon that they resolve it since they didn't notice it in testing. There is of course the promise of a new box in the next few months 

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