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Fraserscott51
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Slow TiVo box

our TiVo box is reaaaaaally slow!

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Re: Slow TiVo box

Hi Fraserscott51

 

Welcome to the Community, I'm really sorry to learn about the problems you're experiencing with your TiVo box lately.

 

I've been able to locate your account and run some tests on the box from our end for you, we're detecting some signal errors and I'd like to arrange for a member of the team to come and take a closer look, if you're available?

 

I've sent you information regarding this in a private message, which you can view by clicking the purple envelope on the top right of this page.

 

Look forward to hearing from you

Craig


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Re: Slow TiVo box

Hi Fraser

 

Just checking in to see how your TiVo service is doing?

 

If you're still experiencing the problem, let me know and I'll arrange for a member of the team to come and take a closer look.

 

Take care

Craig


New around here? To find out more about the Community check out our Getting Started guide


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gregory8391
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Re: Slow TiVo box

Can you check my two tivo boxes as well as both are painfully slow!

 

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Hounds
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Re: Slow TiVo box

I am also experiencing a slow TiVo box, are you able to run actest to see if I have any problems,my internet connection is very good.

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Re: Slow TiVo box

Hi all

 

Sorry for the problems you're experiencing with your TV service, if you'd like a member of the team to take a closer look at your individual account / service, I'd need to request you to create your own thread, that way we can be sure we're getting back to you.

 

I'm sorry again for the inconvenience this is causing,

Craig


New around here? To find out more about the Community check out our Getting Started guide


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