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Woody3269
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Message 1 of 11
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Slow TV.

Does anyone find their TV very slow.
I'm new to virgin.
Our TV has built in Netflix and YouTube.
If I use the tv to view these it's super fast.
If I try to watch these via the TiVo box it's painfully slow.
Appears to buffer for an age before downloading.

Cheers.
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bragglen
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Message 2 of 11
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Re: Slow TV.

Hi,

having the same problem too.  I've read it's due to the Tivo box becoming dated, apparently Virgin are releasing a new box next year so hopefully that will resolve the issues.  Sorry I can't be more constructive.

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Woody3269
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Message 3 of 11
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Re: Slow TV.

I'm hoping it's not dated!
It was only fitted yesterday.

Thanks for posting back.
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vwt5
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Message 4 of 11
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Re: Slow TV.

the boxes cant cope,im on my 2nd box in 10 months and the new one is just as slow 

 

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vwt5
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Message 5 of 11
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Re: Slow TV.

ps you are going to be dissappointed with it
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optiknerv
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Message 6 of 11
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Re: Slow TV.

They were once quite quick. I've had one since near day 1. With added new features they have progressively got slower and slower. As stated the design is dated and old now. A new hardware design is long overdue.
Just take a look through this forum at complaints of slow boxes.
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Forum Team (Retired) BenD_H
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Message 7 of 11
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Re: Slow TV.

Hey Woody3269, 

 

Thank you for your post, 

 

There is an issue still ongoing and work is being carried out currently to test the slowness against some work we've been doing. Whilst there is nothing official, I can see that there is some progress and that this has been made a priority to fix. In the meantime, please try Clearing the TiVo's cache.

 

Please continue to visit us and take care.
Ben


Who's who? Find out more about our community members. Good folk to know


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Woody3269
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Message 8 of 11
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Re: Slow TV.

Thanks Ben.
Clearing the cache will not do much, the box is only 4 days old!!

Pretty gutted I left Sky to be honest.
I feel like I've been lied to by virgin to get me to sign up.
Crap TiVo box and painfully slow broadband despite paying for 200mb.
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Forum Team (Retired) BenD_H
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Message 9 of 11
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Re: Slow TV.

Hi Woody3269,

 

Thank you for your message back to me so soon, I'm sorry that clearing the cache wasn't successful for you. There is a known issue with the TiVo currently that the engineers are working on to resolve. With Halloween here maybe they'll be able to carve up a resolution soon Smiley Happy

 

Stay in touch.

Ben


Who's who? Find out more about our community members. Good folk to know


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UNKNOWN
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Message 10 of 11
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r.Re: Slow TV.

Nice to see Virgin Media think a major fault ongoing for 3 months, is a laughing matter.

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