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Nibbers1
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Sky sports HD breaking up tonight

Been trying to watch Aston Villa -v- Man Utd tonight and the PGA golf ......picture freezing/breaking up making both unwatchable! Also the rugby channel was the same, but two other Sky sports HD channels were fine. What is happening? 

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ozsat
Trouble shooter
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Re: Sky sports HD breaking up tonight

Call faults as its likely to be a signal issue at your end

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V6 TiVo (with MRS)
VIVID 350 Optical Fibre (350/20mb) in Area 31
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Forum Team
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Re: Sky sports HD breaking up tonight

Hi Nibbers1,

 

Thanks for your post and welcome to the forums. 

 

I'm sorry to hear there was some disruption when watching the Footie on Friday. How have things been since?

 

I've take a look at the account and currently the Channel SNR is showing a little low. 


We'll need to get an engineer out to have a look at this. 

 

I've sent you a private message to arrange a suitable appointment. 

 

Speak soon, 

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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Re: Sky sports HD breaking up tonight

Hi Nibbers1, 

All sorted for you. 

Check your inbox for confirmation of the engineer time Smiley Happy

Please keep us updated on how the visit went and if there is anything else we can do for you just let us know. 

Take care,

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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