Menu
Reply
  • 194
  • 0
  • 9
Pagemakers
On our wavelength
84 Views
Message 1 of 3
Flag for a moderator

Sky 1 unwatchable

My Sky 1 is unwatchable.

SD is 99% full of 1cm blocks and noise. Picture totally broken. Sound illegible.
HD is just a silent black screen.

Been like it for days.

Other channels OK
0 Kudos
  • 109
  • 8
  • 15
nathanl3600
Up to speed
49 Views
Message 2 of 3
Flag for a moderator

Re: Sky 1 unwatchable

Hi there,

Not great is it only your Sky 1 channel that this is affecting?

It sounds like there is some signal issues here only way to be sure would be to contact our technical team on 151 from your landline, then they would be able to run some tests and check the signals and if necessary book you a tech visit. Smiley Happy

Nathan

Work for Customer Relations my views are of my own and not Virgin Media's

Nathan
Currently working for Customer Relations VM, my views are of my own and not Virgin Media's
0 Kudos
  • 194
  • 0
  • 9
Pagemakers
On our wavelength
43 Views
Message 3 of 3
Flag for a moderator

Re: Sky 1 unwatchable

Looks like it may be fixed. My engineers appointment was cancelled bacause they said there was a network problem in my area C00678117

Sky 1 seems now.
0 Kudos