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Mikethemackem
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Skipping HD channels

Yet again i lose all HD channels either a black screen or so badly distorted it's unwatchable, had an engineer out only to be told it's a fault with the line outside and nothing done about it! Also 200mb fibre regularly speed tests at 29mb?? Sick of this now any help before I leave for sky???
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Forum Team (Retired) BenD_H
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Re: Skipping HD channels

Hi Mikethemackem, 

 

Welcome back to the Community and thank you for posting.

 

I'm sorry to learn about the HD skipping, I would like to know if this is still happening as i've run some tests on the services in the home and everything is looking healthy.

 

Keep in touch. 

 

Ben


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Mikethemackem
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Re: Skipping HD channels

Seems ok for now but it's off and on for months now, useless service going back to sky
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Forum Team (Retired) BenD_H
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Re: Skipping HD channels

Hi Mikethemack,

 

Thank you for the reply, I'm glad to hear that and would really like to help in the future. 

 

If you do find that there are any problems that arise then let me know here and I'll be right with you.

 

Ben


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