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Ann7
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Signal not working all of a sudden

We were sitting watching tv this aftrn all of a sudden signal cut of can't get nothing to work tried switching everything Of unplugging light are all on but nothing coming on tv rang virgin not much help said lks like everything ok can't send someone out till Thursday so we have no tv totally useless ringing call centre they don't seem to care very poor service we r wishing we had stayed with sky now never had issue like this on 8 yr with them we only been with Virginsince September had been one thing aftr another wrong
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jonathanlouis
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Re: Signal not working all of a sudden

Could be a signal issues on tivo the team can check on tests and faults they will be in touch with you to tell you what they found jonni forum customer /helper thanks for posting
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Forum Team
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Re: Signal not working all of a sudden

Hello Ann7,

 

Welcome to the community Smiley Happy

 

I would like to take a look into this for you but I will need to gain access to your account so if you click on the purple envelope at the top right of your screen you will see a message waiting for you requesting further details.

 

Speak to you soon

 

 

Rose
Forum Team


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