For a few weeks now we have been getting problems with picture quality on Channel 4 HD. This is the only channel I have noticed, usually when watching the formula 1. I thought I saw a comment about a generic problem a few weeks ago, but searching the forum and it doesn't seem to be a common / network problem, so time to post here.
I saw the helpful suggestion by G4DDS in this post and so I tuned to CH4 HD, and checked in Diagnostics, and it shows Signal Strength of 13%, SNR of 36 dB, and the "RS Uncorrected" constantly showing a non-zero number, varying from 6 to 41 within a few seconds.
Hopefully one of the VM staff can take a look, and see if it can be resolved remotely?
I am also having problems with Channel 4 (but not Channel 4HD. I also noticed that some ITV channels are also very pixelated or not there. I have tried a couple of things (switching off and using the service offered on this website) but what do I do now.
Sorry to hear you're having trouble with this too.
I've run diagnostics and I can see an issue with your Downstream Levels. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange for a technician to adjust this for you.
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