Hi there not sure of the number to call for this fault?
A warm welcome to our Community!
I'm sorry to hear you're having trouble with you channels.
I've located your account and I just need to know which box you're having the issue with. Is it the TiVo® or the VHD?
Look forward to hearing from you!
PS. If you need to call our team for anything just dial 150 from a Virgin Media landline or 0345 454 1111.
Tech fan? Have you read our Digital life blog yet? Check it out