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gplh
On our wavelength
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Service failure again

Its the weekend and on demand down again 6094 though no faults listed in PO4 area and of course customer service "busy" down load on the fast service 83 direct from box

self test is going to fix it er not can get most of sky on a now box which also managesnot tocrash i player  is this a pointer?

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Forum Team (Retired) BenD_H
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Re: Service failure again

Hi Gplh,

 

Thank you for the post and coming back to us again Smiley Happy

 

I'm very sorry to learn about the On Demand not working in the home, I have been running some tests and would like to ask what device you're referring to?

 

I have been and seen that there may be a potential issue with a hard drive and also one or more boxes may be offline, can you tell me if they are turned on?

 

Speak to you again soon.

 

Ben


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