Welcome to the Community, I'm sorry to hear about the problems you're experiencing with your Sky 1 HD channel at the moment.
I've not been able to accurately locate your account to take a closer look at the set top box from our end unfortunately, so I'm able to take a good look would you be able to respond to the private message I've sent with the requested information?
You can view the message by clicking the purple envelope on the top right of this page.
I am sorry to hear you are affected by a similar issue with the Sky1 HD channel
We can take a look at this for you too. In order for us to test the TiVo® service I'll send you a private message to look into this if this issue is still ongoing as I am unable to confirm your account details.
You can find this in the envelope next to your forum name.
Thank you for coming in and posting your comment again.
I'm sorry that the pixelation on that channel has been in affecting your viewing pleasure. I've been looking into the TV services and have not been able to see anything awry currently. Can you tell me if this is something ongoing?