Thanks for posting!
Sorry to hear you're having trouble with your TiVo® and broadband.
Our technicians have picked up an issue with the network in your area (Ref. F004726680) that will affect TV and broadband services intermittently. They've set a review date for 12/09/2016.
If you continue to get problems past that date, give me a shout and I'll take another look for you.
All the best
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