I'm sorry to hear that you're bill has increased unexpectedly. I'm sure we can get this all cleared up and find out what's happening for you. Give our team a call on 150 Free from any Virgin Landline or 0345 454 1111 from any other line.
Alternatively you can chat to our online team via Contact Us.
Let me know how you get on, I'm here to help if you need me.
Tech fan? Have you read our Digital life blog yet? Check it out