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Ripoff, lying phone call !!!!!

Received phone call giving FREE movies for six months tonight. Promised three times bill wouldn't increase until 6 months time. New bill came through at 10 quid more!! Not happy
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Re: Ripoff, lying phone call !!!!!

Hi Allenmoore,


A warm welcome to the forum community Smiley Happy


I'm sorry to hear that you're bill has increased unexpectedly.  I'm sure we can get this all cleared up and find out what's happening for you.  Give our team a call on 150 Free from any Virgin Landline or 0345 454 1111 from any other line.  


Alternatively you can chat to our online team via Contact Us.
Let me know how you get on, I'm here to help if you need me.
Collette Smiley Happy

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