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Christine139
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Returning old equipment

I have received my replacement TiVo box for the old V+ box and a replacement broadband hub, how do I return the old equipment to Virgin?

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Parrotperson
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Re: Returning old equipment

They should've included a bag/or label. There'll be somewhere on the website for you to print it out would be my guess. If not you'll need to phone to get a label. 

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Christine139
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Re: Returning old equipment

Thanks for this.  There was no bag or label in either the TiVo box or the hub box, typical!! I will have a look on heir web site, though not the easiest to use, so I might just give them a call.

 

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