I have an extra V+ box which I do not need now, what is the procedure regarding returning it as I assume I’m paying for this ? I've tried 150 and chat line ?
Yes you will need to let our customer service team know that you no longer require this box so they can remove it from your account.
You can contact them on 150 from a Virgin Media landline or 0345 454 1111 from any other phone and one of the team will be able to arrange this for you.
Please let me know if there's anything else I can help with.
New around here? To find out more about the Community check out our Getting Started guide