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Brejnakus
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Returning Tivo

Hi guys

Having problem with returning tivo box after, I have cancalled TV service. I was told on that day, return kit will arrive in few days. That was in December last year.kit didnt arrive.. In January, i have decided to call again and ask for another kit, since old one didn't arrived. I was told again , " will be with u in 5 working days". That call was on 23 of January. This is so bad, please help.....  

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Bingley
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Re: Returning Tivo

Some advice, They state there is no need to be home as this return kit will fit through a normal letter box. No it doesn`t. Its too wide and will need someone to be in  to receive it. Luckily my neighbour was gardening and laughed when they saw the postman trying to fold this is half and damage my letter box.  

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Brejnakus
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Re: Returning Tivo

Problem is both kits never arrived to my address... as my other half is always at home...look like it was never posted to me.
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Forum Team
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Re: Returning Tivo

Really sorry to hear that you have yet to receive this from us Brejnakus,

 

I've had a look into this and I can see that these requests were processed via the system which is very bizarre.

 

I've sent you a private message so that we can confirm the address.

 

Speak to you soon,

 

Nat_J


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Re: Returning Tivo

Thanks for providing this information Brejnakus,

 

I've re-issued this for you and you should receive this within 3-5 working days.

 

Let me know if this reaches you.

 

Nat.


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Brejnakus
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Re: Returning Tivo

Kit arrived yesterday.any thanks for your help.

Dawid
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