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jasonjudge
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Return the Telewest TV box or just stick it on Gumtree?

I recently upgraded my old Telewest TV cable box to a Virgin TiVo. Virgin have never asked for, nor provided any means to, return the old box. I realise they would not be able to use it anyway, but just need to make sure it does not need to be returned to keep the records straight.

If Virgin do not want it back, I'm happy to stick it up for free on Gumtree or FreeCycle, as it may be useful to someone.

What normally happens in this situation?

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jasonjudge
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Re: Return the Telewest TV box or just stick it on Gumtree?

Okay, I realise this is in the wrong category, but there appears to be no way to move it.

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Superuser
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Re: Return the Telewest TV box or just stick it on Gumtree?

Moved...

(You're welcome Smiley Wink )

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Forum Team
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Re: Return the Telewest TV box or just stick it on Gumtree?

Hi jasonjudge,

A warm welcome to our community and I hope you're enjoying the new TiVo® service.  How are you finding it so far?

In case it may be useful I thought I'd pop our Discover TiVo® here for you.

In regards to the old set top box I have checked and you don't need to return this to us as we no longer request them.  They can't be used by anyone else so wouldn't be ideal to place on Gumtree or anywhere else even if it's Free. Each box is registered to an account so won't be of any use to anyone but yourself.

We do always encourage anyone to recycle them responsibly through any local recycling centre's Smiley Happy

We're here to help so if you have any other queries, please don't hesitate to ask.

Hope you're having a nice Bank Holiday week end.

Collette Smiley Happy


Tech fan? Have you read our Digital life blog yet? Check it out


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jasonjudge
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Re: Return the Telewest TV box or just stick it on Gumtree?

Thanks @Gorf :-)

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jasonjudge
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Re: Return the Telewest TV box or just stick it on Gumtree?

Thanks Collette,

I'll dispose of it with care. There is often somebody that can make use of these things, so I'll offer it up first (with no promises over what it may or may not be able to do), otherwise take it to the WEEE section of our local tip.

-- Jason

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