Menu
Reply
  • 1
  • 0
  • 0
Fenella
Joining in
563 Views
Message 1 of 3
Flag for a moderator

Replacement TiVo Box remote control

Like some other users, nearly all the numbers and letters have been rubbed off the buttons on my remote control and sometimes I have to press hard on the buttons to make them work.  Do Virgin offer a replacement service for these remote controls?

0 Kudos
Reply
  • 8.64K
  • 584
  • 1.71K
Superuser
Superuser
550 Views
Message 2 of 3
Flag for a moderator

Re: Replacement TiVo Box remote control

They do indeed,phone 150 select tv faults let it run any tests it wants and eventually a human being will answer






0 Kudos
Reply
  • 13.73K
  • 563
  • 964
Forum Team
Forum Team
521 Views
Message 3 of 3
Flag for a moderator

Re: Replacement TiVo Box remote control

Hey Denella

 

As Danny has mentioned, give our team a call on 150 from any Virgin line or 0345 454 1111 from any other and we'll get a remote ordered for you right awayMan Happy

 

We're not able to order you a remove via the community but if you need any assistance moving forward, you know where to find us!

 

Take care

Craig


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply