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MichelleT
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Replaced TiVo hard drive making noise

I recently had my TiVi hard drive replaced as the old one was dying and since it's been replaced it is making loud clunky noises all the time it's on.  It's working well but the noise is so annoying and distracting when watching the tv. Does anyone have any suggestions on how i can make it stop?

 

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Re: Replaced TiVo hard drive making noise

Hi MichelleT

 

I'm really sorry to learn about the problems you've been experiencing with your TiVo box.

 

The TiVo will make some noise while working but not to the level that you're describing, so I'd like to arrange for a member of the team to come and check on this if you're available?

 

I've sent you information regarding that in a private message, which you can view by clicking the purple envelope on the top right of this page. Sorry to ask for another visit so soon after your last, we just want to be sure we're getting this right as soon as possible.

 

Take care

Craig


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