Hi, I was just wondering what the process would be to replace a broken Cisco V box. I awoke this morning to find an error code on the box (er41) and (rest). The box is just stuck in a boot loop. Stupidly I removed the screws and broke the seal on the bottom of the box.
Can you tel me how I can get this replaced, I'm assuming that Virgin will not replace this under warranty as its been tampered with but is itpossivle to just but one from the likes of eBay or are they specific to the users home/card? Thanks for the help. Pete.