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glevai
On our wavelength
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Remote

The TiVo remote is not working correctly. I can't change channel but the guide button works but can't change channel from there either. I can't even type the number in as well as that doesn't work.
What would your recommend to do?
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sjp123
Problem sorter
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Re: Remote

tried swapping the batteries?

It used to be that you could only request a new remote by calling in but that sticky post at the top of the forum looks to have disappeared but...

you will get a quicker response if you do call in, a VM rep will be along in a while but calling it in might well result in your remote getting into the post a day earlier.

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ozsat
Trouble shooter
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Re: Remote

If new batteries don't help you can call faults for a replacement

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V6 TiVo (with MRS)
VIVID 350 Optical Fibre (350/20mb) in Area 31
SkyQ Silver Bundle (UHD)
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