How do I preset the volume? When the box and tele are turned on it comes on at full volume....everytime.
Your Virgin Media box does not control your volume. Your TV does that so you need to look into its settings for doing that.
As Ernie has mentioned, this would be a setting on your TV. Have you had any luck in finding out how to stop this?
If not, post the make and model of your TV here and I'm sure our community will be able to assist
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