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Jules1971
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Remote control issues

Just had virgin today, the engineer set my remote but every button I touch changes the volume. Can anyone help please.

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jb66
Alessandro Volta
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Re: Remote control issues

If you use your LG remote and go into the settings menu, find factory reset and that fixed it for me

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jb66
Alessandro Volta
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Re: Remote control issues

Is tv a LG?

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Jules1971
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Re: Remote control issues

Hi yes it is an LG

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jb66
Alessandro Volta
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Re: Remote control issues

If you use your LG remote and go into the settings menu, find factory reset and that fixed it for me
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Jules1971
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Re: Remote control issues

Cheers but I can't see a settings menu on the remote or find factory settings

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Jules1971
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Re: Remote control issues

Thanks an engineer was sent out and tried everything I mentioned what you said he knew how to reset the settings on the tv and that was the issue. All great now cheers

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