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mom33
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Remote Control

Hi,

Bit of a random post but just wanted to ask...

We have had Virgin a few years now and the remote control buttons are worn and also tend to be sticking a little and sometimes getting things wrong.

Would Virgin send us a new one out free of charge?  or would we have to buy it? 

Thanks for any help. Smiley Happy

 

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Superuser
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Re: Remote Control

It's free, just phone 150 select the tv faults option, let it run any tests it wants and eventually you will be connected to a human being






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mom33
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Re: Remote Control

Thanks so much Smiley Happy

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missykai
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Re: Remote Control


dannylau wrote:

It's free, just phone 150 select the tv faults option, let it run any tests it wants and eventually you will be connected to a human being


thanks for info, my remote is the same Smiley Happy

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Forum Team (Retired) BenD_H
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Re: Remote Control

Hey Missykai, 

 

Thank you for coming back and posting again, I hope you've had a good week so far. 

 

I hope that you were able to call and get everything sorted, was it successful in the end? 

 

Stay in touch and if there's anything you need please let me know. 

 

Ben


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