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Londonmousie
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Recordings overnight on 14-15th May

Did anyone else have problems with overnight recordings over the weekend? I recorded UFC on btsport and it cut out half way through missing out the main fight I wanted to watch. Not happy at all. Is there anyway of getting some kind of Refund? I only have sport for ufc and to not be able to watch the full event makes it kind of pointless...!
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Parrotperson
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Re: Recordings overnight on 14-15th May

First of all check your recording hiccoughs. There may b a perfectly good explanation for the problem. I doubt you'd get a refund just for one problem but if you need an engineer out for a fix you could always ask. 

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Forum Team
Forum Team
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Re: Recordings overnight on 14-15th May

Hi Londonmousie,

A warm welcome to our community Smiley Happy

I'm sorry to hear that your recording was disrupted.  I would like to help check this out for you.  Was there anything that shows in the Hiccups list?

To check for this follow: HOME > MY SHOWS & RECORDINGS > RECORDING HICCUPS

I would like to also check your box remotely, currently I haven't been able to locate your account.  I will send you a private message requesting further details.

Look for the purple envelope icon above.

Collette Smiley Happy


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