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SideShowBob1972
On our wavelength
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Recordings Pixelated

I have noticed that recordings made after yesterday evening have been breaking up and pixelated.

We had some network issues earlier and lost catch up and on demand for a while and wonder if this is related.

Live TV and on demand is fine, just recorded programmes.

I have rebooted the box several times but even recordings made this evening are the same.
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SideShowBob1972
On our wavelength
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Re: Recordings Pixelated

This is affecting only a few HD channels such as E4 HD and Fox HD. Live TV on these channels is also pixelated and unwatchable.

Sky HD channels appear to be fine.
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Forum Team
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Re: Recordings Pixelated

Hi SideShowBob1972,

 

Thanks for coming by Smiley Happy

 

I'm sorry to hear that you're getting poor picture on your HD recordings.  I will be happy to help check this out for you.  

 

I have carried out some checks and there is a couple of signal issues that need fixing.  I will arrange for an engineer to call round for you and will pop the details in a private message.  (Look for the envelope icon above)

 

Collette Smiley Happy

 


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