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Njg1308
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Recording issues

Hi our box has recently been replaced (6ish months ago) and all was fine up to a couple of weeks ago. We are now having problems every time we record something. The picture is glitchy and freezes a lot and most recording are completely unwatchable. Any help please?
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Re: Recording issues

Hi Njg1308,

 

Welcome to the Community!

 

Sorry to hear you're having trouble with your TiVo®.

I'd like to get a technician to come out and take a look at this for you. If it's affecting every recording, it could possibly be the hard drive.

 

I've sent you a private message (purple envelope at the top right of your screen) so I can get this arranged.

Look forward to hearing from you!  Smiley Very Happy

 

Josh


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