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Vrobbo
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Recorded programs jumping and breaking up

Hi
We are having issues with recorded programs from multiple channels on multiple days. Jumping, skipping, breaking up and pixels. Takes twice as long to watch something and also the tivo box crashes around twice a day. We have only been connected a week Smiley Sad
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Moderator
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Re: Recorded programs jumping and breaking up

Hi there Vrobbo, 

 

I'm really sorry to hear that you are having issue with your TiVo® recordings. 

 

I've replied to your other post regarding this. 

 

Please click here to see my reply

 

Many thanks and apologies once more

 

Huw


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Markleon
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Re: Recorded programs jumping and breaking up

Hi

We've been having the same problem for around 2 months now.  Always when watching a recorded program.  Lasts for around a minute and sometimes clears if we rewind about a minute, or pause for few minutes but most the time none of this works and we have to watch and try and work out what we've missed.

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Forum Team
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Re: Recorded programs jumping and breaking up

Hi Markleon,

Thanks for posting!

Really sorry to hear you're having trouble with your recordings.

I've located your account and I can see an issue with your Downstream Power levels that will need to be adjusted by a technician. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

Speak soon Smiley Very Happy

Josh


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