Menu
Reply
  • 1
  • 0
  • 0
kangarroo
Joining in
110 Views
Message 1 of 2
Flag for a moderator

Recorded programs freeze and skip

Whenever I play back a recorded program or occasionally when rewinding live TV on my Tivo box, the program will freeze and stutter (normally about halfway to 3/4 through the program). We have tried restarting the box and resetting it to factory settings to no avail. Does anyone know of a solution for this? 

0 Kudos
Reply
  • 6.65K
  • 262
  • 483
Forum Team
Forum Team
83 Views
Message 2 of 2
Flag for a moderator

Re: Recorded programs freeze and skip

Hi kangarroo,

 

Welcome to the Community!

Sorry to hear you're having trouble with your TiVo® box. I've located your account and run some checks. The TiVo® hasn't been fully rebooted for a while.

Can you reboot the box for me? Just switch it off at the mains, leave it off for about a minute then switch it back on for me.

Once it's booted back up check to see if you're still getting the same issue and let me know.

Look forward to hearing from you!  Smiley Very Happy

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply